Contacting us
On the Internet
Our complete line of parts can be found on line with secured credit card ordering at: www.skykingproducts.com
E-mail Address
Reach us by e-mail at [email protected]
Customer Service
Call John King and leave a message with your name, phone number, and your inquiry. Please repeat the phone number again at the end of your message. Each call will be answered as quickly as possible but please be patient as I don’t have any staff to help answer the phone. Call 1-858-337-5267 during our hours of operation.
Hours of operation
Tuesday through Friday 10:00-6:00PM (Pacific Standard Time)
Mailing Address
Skyking
3934 Santa Nella Place
San Diego, CA 92310
USA
Ordering
Ordering by Telephone
Please call 1-858-337-5267 (Tuesday-Friday 10-6PM PST). During our regular hours (Pacific Standard Time, U.S.) you will reach a recorder and your call will be returned the same day. Your order will be processed as quickly as possible after we have all of the required information from you.
Before Ordering
To expedite your order please know your motorcycle’s make, model, and year.
Credit Card Security Information
California Residents only: If you reside in California please click on the CA button in order to have California Sales Tax added.
By Mail
Use personal checks, money orders, or cashiers checks. Do not send cash!
California Residents only: If you reside in California please calculate California Sales Tax (7.75%).
C O D (Cash on Delivery)
If you wish to pay for your order when it reaches you there is an additional $5 fee. You must have cash or cashiers check on hand when the postal carrier attempts to deliver and collect payment. We will gladly ship to your work address if it is easier for acceptance.
Shipping
All orders are shipped via United States Post Office Priority Mail. This is the fastest and most cost efficient method but allow five working days for planning purposes. Each shipment is processed and completed within 24 hours during our business week. A tracking number is assigned so that confirmation of delivery can be verified. Most items are charged $5, which covers both shipping and handling.
Shipping Claims
All orders are carefully inspected and packaged prior to shipment. Damage occurring in transit must be reported to the United States Postal Service. All responsibility for damage or shortages after leaving our shipping dock lies with the United States Postal Service and not Skyking.
Questions about your order?
Upon receipt of your order we will contact you via E-mail or phone and notify you of the exact date of shipment. After your order arrives it will contain an invoice and a listing of items shipped. If you have any questions please provide your name and invoice number.
Part Installation and Fitment Policy
It is important that you order the right part for the job you are undertaking. Since we have no control over how the part we sell is used, it will be up to the purchaser to make sure that the correct part is chosen for the job and the correct installation is applied.
Disclaimer
IMPORTANT NOTICE: We are not a representative of any motorcycle manufacturer and the parts we sell are not necessarily recommended by any motorcycle manufacturer. All trademarks or words denoting any motorcycle, models, motorcycles, or numbers are intended for use as reference only. We do not want to imply that we have any business relationship with any motorcycle manufacturer. None of the parts are D.O.T. approved and all parts are for custom or racing applications.
Warranty and Remedy
Skyking and Skykingproducts.com hereby warrants that at the time of delivery the parts purchased will be free from defects in material and workmanship and will conform to the requirements of the order. Skyking assumes no liability for faulty or improper installation or use. All claims under this warranty must be made in writing to Skyking. Upon receipt of authorization from Skyking, the parts claimed to be defective or nonconforming must be returned freight prepaid, to Skyking. Skyking will repair, or at its option, replace any defective or nonconforming parts, and will return the repaired part or its replacement without charge. The failure to give Skyking written notice of any claim within the warranty period shall constitute a waiver of all claims. The foregoing states Skyking’s policy of warranty and does not apply to any claims made by any other party. This warranty does not extend to parts that have been altered or repaired nor does it extend to parts that have been subjected to misuse, neglect, accident, or improper installation. Skyking shall not, in any event, be liable for any incidental or consequential damages nor for any other damages in excess of the purchase price for the part. THE FOREGOING WARRANTIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, WRITTEN, ORAL, OR IMPLIED, INCLUDING WARRANTY OF MERCHANTABILTY OR FITNESS FOR A PARTICULAR PURPOSE.